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FAQ's |
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Listed below are our most frequently asked
questions |
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Question |
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Answer |
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| Which computer system supports the Kores business |
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Kores use Mapics software and John Legge for support/development. For more details telephone Kores IT department or Click the link to go to the site. Click here |
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| Which products are remanufactured / produced from recycled components and which ones are not ? |
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All of our laser toner cartridges for use with HP printers are remanufactured, toner kits are not – see toner section in’ products’ for clarification – remanufactured products contain a green recycled symbol.
Inkjet cartridges that are designed with an integrated printhead are remanufactured. These are primarily HP, Lexmark and some Canon cartridges. |
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| Will using Kores products affect my printer warranty? |
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No. |
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| How do you pronounce Kores?! |
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Not as in ‘cores’ but rather ‘Korrays’! |
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| How do you control the quality of Kores products? |
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Among many QA measures, we test every toner and inkjet cartridge on a printer prior to packaging. Therefore, we know they work perfectly when they are despatched. |
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| Are Kores products guaranteed? |
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Yes. All Kores consumables are guaranteed. |
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| Will Kores cartridges print the same number of pages as their original equivalent? |
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Yes they will. All our products are ‘back-engineered’ from the original consumable that they replace. We therefore establish exact page yield of the original consumable and match it with ours.
A 25% saving is a genuine 25% saving! |
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| How much will I save if I use Kores cartridges? |
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Compared to buying an original branded product, endusers should save a minimum of 10% and up to 40%. |
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| Where can I buy Kores cartridges? |
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All Kores consumables should be available from your local stationery supplier. |
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